Here at Dynamic Live Events we understand that your health and safety is of the up most importance.

We have various procedures in place to ensure we meet all of our Health and Safety requirements.

Dynamic Live Events are a member of the Production Services Association which is the largest trade association for the live events industry.

Insurance

Policy number: I/HCCTM001/001071

Insured: Dynamic Live Events Ltd Trading as Dynamic Live Events

Insurer: HCC International Insurance Company PLC

£10,000,000 of Employers Liability

£5,000,000 of Public & Product Liability

Portable Appliance Testing

All of our equipment is tested for electrical safety regularly. 

Legal Information

Our Company Name is: Dynamic Live Events LTD

Our Company Registration Number is: SC503634

Our Registered Address is: Unit 3, 42 Dalsetter avenue Glasgow G15 8TE

To find out more about any of the above please feel free to give us a call on 0141 258 1659

Terms and conditions

Dynamic Live Events – AV Hire Contract

Client-Friendly Summary

We want your event to run smoothly. Here’s the simple version of our rules and protections:

• Booking & Reservation: 25% fee secures your date, crew, and equipment. Remaining payment due before event.
• One Price, One Outcome: Price covers the agreed event outcome. Extra schedule changes or additional services may incur extra charges.
• Ready to Perform: Crew and equipment ready at agreed times. Delays caused by venue or presenters still count as active service.
• Equipment Responsibility: Client must keep equipment safe. Damage beyond normal wear may be charged.
• Weather & Outdoor Events: Company may delay or pause setup if unsafe. Extra time/equipment may incur additional charges.
• Content & Tech: Client provides files and presentations. Issues with compatibility or presenter errors are client responsibility.
• Power & Internet: Client/venue provides safe power and reliable internet. Delays from faults may incur extra charges.
• Cancellations: >14 days: reservation fee retained. 14–7 days: up to 50% charge. <7 days: up to 100% charge.
• Insurance: Company insured for staff on site. Does not cover client or guest damage.
• Safety & Compliance: Company follows Scottish law. Delays caused by third parties are outside our responsibility.

We work hard to make your event seamless — these terms just make sure everyone knows what to expect.

Full Legal Terms & Conditions

1. Definitions

“The Company” – Dynamic Live Events

“The Client” – Person, company, or organisation booking services

“Equipment” – All audio, visual, lighting, staging, or related items supplied

“Services” – Delivery, installation, operation, technical support, and collection

2. Agreement

Acceptance of a quotation, payment of a reservation fee, or confirmation of booking constitutes acceptance of these Terms & Conditions. All services are supplied under the laws of Scotland.

3. Booking & Reservation Fee

A 25% non-refundable reservation fee is required to secure crew, equipment, and event dates. Bookings are not confirmed until the fee is received. Remaining balance must be paid as stated on the quotation or invoice.

4. Payments

• Invoices must be paid by the due date.
• The Company may withhold delivery if payment is not received.
• Late payments may incur statutory interest and recovery costs.

5. Cancellations

• Cancel 14 days ahead: reservation fee retained.
• Cancel 14 days or less: up to 50% of total booking may be charged.
• Cancel 7 days or less: up to 100% of booking may be charged.

Non-recoverable costs already incurred remain payable.

6. Delivery, Access & Venue Responsibilities

Client must ensure safe and adequate access, accurate timings, and permissions. Delays caused by venue restrictions or inaccurate timings may incur extra charges.

7. Equipment Responsibility & Damage

Client responsible for Equipment from delivery until collection. Damage, theft, or misuse (excluding fair wear and tear) charged at repair or replacement value.

8. Technicians & Operation

Equipment only operated by Company personnel unless agreed. Company insurance covers staff on site. Client remains responsible for overall safety and compliance.

9. Changes & Overtime

Changes to schedule, equipment, or timings may result in additional charges. Overtime beyond agreed times charged at standard rates.

10. Power & Environmental Conditions

Client must provide suitable power and operating conditions. Company may suspend operation if conditions unsafe. No liability arises from suspension due to safety concerns.

11. Insurance

Company maintains public liability insurance for staff. Does not cover client, guest, or third-party damage to equipment.

12. Force Majeure

Company not liable for failure due to events beyond control (weather, transport, venue closure, government restrictions, power failure).

13. Limitation of Liability

Company liability limited to value of services supplied. Not liable for indirect losses, loss of business/reputation, or event cancellation costs outside control.

14. Collection

Equipment remains Company property. Client must ensure equipment accessible for collection; delays may incur extra charges.

15. Governing Law

These Terms are governed by the laws of Scotland, and any disputes shall be subject to the jurisdiction of the Scottish courts.

16. One Price, One Outcome

Price reflects agreed schedule, technical requirements, and event outcome. Changes outside Company’s control may incur additional charges. Price guarantees delivery of planned outcome, not unlimited time or services.

17. Ready to Perform

Crew and equipment are ready at agreed times. Delays caused by venue, presenters, or client do not reduce charges. Extended working hours or later derig may be charged at standard rates.

18. Weather & Outdoor Event Conditions

Client responsible for weather protection and safe conditions. Company may suspend or delay services if conditions unsafe. Extra time or equipment due to weather may incur additional charges.

19. Client Content & Presentation Responsibility

Client provides presentations, media, and software. Company not liable for corrupted/incompatible files, presenter errors, or third-party software. Time resolving these issues counts toward booked service period.

20. Power Supply & Internet Dependency

Client or venue must provide safe power and reliable internet. Company not liable for delays or interruptions caused by power/internet faults. Extra time required may incur additional charges.

These Terms & Conditions are designed to ensure clear expectations and allow the Company to deliver a professional and reliable event service for every client.